Our General Terms and Conditions
Terms and Conditions (GTC)
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with the bike online shop.
By placing the products in the online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation via email.
3. Contract language, contract text storage
The languages available for the conclusion of the contract are German and English.
We save the contract text and send you the order details and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible over the Internet.
4. Terms of delivery
In addition to the stated product prices, shipping costs may also apply. You can find more detailed provisions on any shipping costs incurred in the offers.
In principle, you have the option of collection from the
Bike Online Shop
Wuppertaler Str. 3
during the following business hours: Mon-Fri. 10: 30-17:30 hr
The following payment methods are generally available in our shop:
If you choose to pay in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.
It should be noted that in the case of prepayment (especially from abroad), any bank charges incurred must be borne by the customer.
The full invoice amount must be received by the bike online shop.
We reserve the right to cancel your order after the deadline for receipt of payment is 7 working days in Germany and 10 working days abroad.
- Credit card
When you place your order, you provide your credit card details. After your legitimation as the legal cardholder, the payment transaction is carried out automatically and your card is charged.
- PayPal, PayPal Express
In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
- Payment upon collection in the shop (currently not available)
You also have the option of paying with cash or EC card in the shop, if you have chosen to pick up.
- “Ratenkauf by easyCredit” installment purchase
Terms & Conditions for ratenkauf by easyCredit
The following supplementary general terms and conditions (hereinafter GTC)
apply between you and the retailer to all contracts entered into with the retailer
which the installment purchase by easyCredit (hereinafter installment purchase) is used.
In the event of a conflict, the supplementary terms and conditions take precedence over other general terms and conditions
Merchant Terms and Conditions.
An installment purchase is only possible for customers who are consumers according to § 13 BGB and are 18.
have completed their year of life.
2. Hire purchase
For your purchase, the retailer, with the support of TeamBank AG Nuremberg,
Beuthener Straße 25, 90471 Nuremberg (hereinafter TeamBank AG) the installment purchase as
further payment option available.
The dealer reserves the right to check your creditworthiness. See for more details
please refer to the installment purchase data protection notice in the ordering process. Should not due
sufficient creditworthiness or the dealer's turnover limit has been reached, the use of the
Installment purchase is not possible, the dealer reserves the right to offer you an alternative
offer a payment option.
The contract for an installment purchase is between you and the dealer. It
There is no payment, but with the installment purchase you decide to pay off
of the purchase price in monthly installments. We are there for a fixed period of time
to be paid in monthly installments, with the final installment possibly being different from the previous ones
installment amounts. The ownership of the goods remains until full payment
The claims arising from the use of the installment purchase will be settled within the framework of an ongoing
factoring contract from the retailer to TeamBank AG. Payments can be made with
debt-discharging effect are paid exclusively to TeamBank AG.
Apart from the general trade inspection, the dealer is not subject to any supervision
a supervisory authority. Complaints can be sent to the dealer by letter or email.
3. Payment by installments via SEPA direct debit
With the SEPA direct debit mandate issued with the installment purchase, you authorize TeamBank
AG, the payments to be made through the installment purchase, from your in the ordering process
specified checking account at the bank specified there by a SEPA direct debit
to move in.
The collection will take place at the earliest on the date specified in the pre-notification/pre-announcement. A later, prompt move-in can take place.
If between the Pre-Notification and the Due Date there is a reduction in the
purchase price amount takes place (e.g. through credits), the debited amount can be deducted from the
deviate from the amount stated in the pre-notification.
It is your responsibility to ensure that your checking account has a
has sufficient coverage. Your bank is not obliged to honor the direct debit,
if the checking account does not have sufficient funds.
If there are insufficient funds in the current account due to an unauthorized
Objection of the account holder or due to the expiration of the current account to a
returned direct debit, you will be in arrears even without a separate reminder, unless
the returned direct debit results from a circumstance for which you are not responsible.
Costs charged by your bank to TeamBank AG for a debt you owe
TeamBank AG can assert a return debit against you as damage and is
to be reimbursed by you. You have the proof of less damage or no damage at all
reserved at TeamBank AG.
If you are in default, TeamBank AG is entitled to send one reminder for each reminder
reasonable reminder fee or interest on arrears at a rate of five percentage points above the
to calculate the respective base interest rate of the European Central Bank.
Due to the high costs associated with a returned direct debit, we ask you to
In the event of a withdrawal from the purchase contract, a return or a complaint, not to object to the SEPA direct debit. In these cases, this is done in consultation with the retailer
the reversal of the payment by remittance of the corresponding amount or
through a credit.
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.
8. Warranties and Guarantees
The statutory right to liability for defects applies. Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.
We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents
in the event of injury to life, limb or health
in the event of willful or grossly negligent breach of duty
for guarantee promises, if agreed, or
as far as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected.
In addition, claims for damages are excluded.
10. Dispute Resolution
The European Commission provides a platform for online dispute resolution, which you can find here. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
Terms and conditions created with the Trusted Shops legal texts
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
Wuppertaler Str. 3
DE 45549 Sprockhövel
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
Ordered on _________________ (*)/received on (*) _________________
Name of consumer(s) ___________________________________
Address of consumer(s)
Signature of consumer(s)
(only if this form is notified on paper) ____________________________
(*) Delete as appropriate.
Identity of the seller
Bike-Onlineshop Robert Karbowiak
Wuppertaler Str. 3
DE 45549 Sprockhövel
Out-of-court dispute resolution to Art. 14 para. 1 of Regulation ODR
The European Commission provides a platform for online dispute resolution which you can find under https://ec.europa.eu/consumers/odr/. We are neither obligated nor willing to participate in an online dispute resolution at a consumer arbitration agency.
Products you can put obligation by clicking the buttons or by entering the quantity 0 in the quantity field of the shopping cart position again remove from the cart.
If you want to buy the products in your cart, click "Checkout now" button.
Please then enter your data. The mandatory fields are marked with a *. Your data is encrypted for transmission.
After entering your data, select the payment method and time of delivery will take you to the order page where you can check your entries again. By clicking the "Buy with payment" you complete the ordering process. The process can be interrupted at any time by closing the browser window. On the individual pages for more information, such as to corrections.
The contract text is stored on our internal systems. The general terms and conditions, you may at any time on this page. The order information will be sent to you via e-mail. Your last order data can be found in our customer login area.