Bike-Onlineshop - bike retailer with a focus on customer service

We are Onlineshop run by real cyclist. That has the advantage, that every person you reach on the phone knows our products and can help you better than any callcenter employee. Our employees ride bikes at any free available time and can offer a reallife experience on components and bikes.

Experience

The roots of this bikeshop are deeply coverd in over 30 years of retail experience, road racing, cyclocross and mountainbiking. We know a thing or two about bikes, feel free to ask.

Stocks

We are proud, that our shop and erp system show realtime stocks, so you can be sure that the bike you order is available.

Customer Service

Every question is answerd the best way possible. We like to talk to you, in English or German but if you ask us, Email is our preffered way to communicate. When writing we can take our time to get 100% the answer you are looking for.

Recycling

Good boxes deserve a second round

Whenever possible, we reuse boxes in good condition to ship your order. This means your parcel may arrive in a box displaying a different brand’s logo. By reusing boxes, we save packaging materials and reduce unnecessary waste. Your items are always packed safely and with care.