Cadex wheel
E-Bike sale banner
fox racing

Bike-Onlineshop - bike retailer with a focus on customer service

We are Onlineshop run by real cyclist. That has the advantage, that every person you reach on the phone knows our products and can help you better than any callcenter employee. Our employees ride bikes at any free available time and can offer a reallife experience on components and bikes.


The roots of this bikeshop are deeply coverd in over 30 years of retail experience, road racing, cyclocross and mountainbiking. We know a thing or two about bikes, feel free to ask.


We are proud, that our shop and erp system show realtime stocks, so you can be sure that the bike you order is available.

Customer Service

Every question is answerd the best way possible. We like to talk to you, in English or German but if you ask us, Email is our preffered way to communicate. When writing we can take our time to get 100% the answer you are looking for.


We try to use most of the cardboard we receive, for the outgoing shipments. That's why you should not be disappointed if you get a shipping box with the wrong brand on it, its an important contribution for our nature!